Frequently asked questions.

The five questions we hear most often before someone joins — what a pharmacist can (and can't) do here, how insurance and HSA / FSA funds interact with a cash-pay membership, whether you keep the same pharmacist, what a visit actually looks like, and how prescriptions work with your existing doctor. Read them in any order; the answer that unblocks your decision is below.

The short version

Five answers, before you sign anything.

Click a question to expand its answer. Still unsure after reading?

Still on the fence?

Ready to see if it’s a fit?

Read the scope of practice and the liability waiver, then join the waitlist. We onboard a small cohort each month so every member gets the relationship they signed up for.

Join the waitlist →Read the scope + waiver, then sign up

Five answers, before you sign anything.

What's within your pharmacist's scope here — and what isn't?

Is this covered by insurance? Can I use HSA or FSA funds?

Will I get a different pharmacist every visit?

What does a visit actually look like, and how long does it run?

Does this replace my doctor — and can your pharmacist prescribe?

Ready to see if it’s a fit?